TX-Houston

I had an outstanding experience working with Natalie and Luke on my home loan, and I truly can’t recommend them enough. From start to finish, they demonstrated a level of professionalism, knowledge, and dedication that exceeded all my expectations. They were always one step ahead—anticipating issues, finding solutions quickly, and keeping everything on track toward closing. Their communication was excellent; they kept me informed at every stage and were always available to answer my questions, no matter how small. I’m extremely grateful for their support and would highly recommend Natalie and Luke to anyone looking for a trustworthy and reliable team to handle a home loan. They made what could have been a complicated process feel simple and seamless. Again, thanks to Loan Factory and their amazing team for making my home buying journey such a positive one. I highly recommend them to anyone looking for a reliable and trustworthy mortgage team.

I had Nguyen Le, Will Le and Ann Nguyen helped on my loan process. They were really helpful, professional and friendly. I highly recommend this team to anyone who needs to get a great loan option.

Great care & service!

I stressed for almost a year while trying to purchase a home. it started when I retired after working 35 years as a city worker and had to wait almost 6 months for my retirement check to start. But between my realtor Nechelle Davis and loan officer Patty Portocarrero, I made it through. They both assured me that once I received my pre-approval letter, find a home, submit an offer and actually get accepted, everything would move very quickly. They were right about that. Even when I had my panic attacks, they were both there to calm me down. Had I had the chance to meet Patty in person at closing, the three of us would have shared a group hug. Thank You Patty, Best Regards

Loan Factory is the number 1, if anyone want to apply for the mortgage loan, refinance, cash out, go to Loan Factory. Vie Le is very professional, patience and knowledge, Mia Nguyen as well, they are very nice and do outstanding job, Ann Nguyen too is very helpful. I am extremely happy with Loan Factory , with special Vie Le, Mia Nguyen and Ann Nguyen. I definitely will tell everyone go to Loan Factory. Thank you very much, Vie Le, Mia Nguyen and Ann Nguyen, they are the top of top of their job 👌👌👏

Dave was informative and helpful through the whole process. He was available and prompt whenever I needed him, was able to close fast to keep everything on schedule.